Order Help Form – The Apawthecary Co.

Full name (required)

Email (required)

Phone (optional)

Order number (required)

You can find this in your order confirmation. Include the number as shown there.

Order date (required)

What do you need help with? (required)

Item name(s) (required)

Preferred outcome (required)

Requests remain subject to the applicable store policy and eligibility review.

Tell us what happened (required)

Include the item, the problem, and any requested variation when relevant.

For damaged or defective items, submit this form first. If photos are needed, The Apawthecary will reply with instructions for sending them.

Your information is handled according to our Privacy Policy.